What to do if your Android won’t connect to Wi-Fi.
February 18, 2021
Not being able to connect your smartphone to Wi-Fi can be inconvenient at best. However, there are a number of reasons you might not be able to gain a connection, many of which are easy to fix.
– Connection Settings. The first step is to check your connection settings to make sure that you are actually connected to Wi-Fi. Go to your Settings app, tap on Network & Internet,” (this may be named something different depending on the model phone you have) then toggle Wi-Fi on.
– Airplane Mode. When set in Airplane Mode, your phone will not connect to Wi-Fi, Bluetooth, or mobile networks. While checking your connection settings, double check to make sure that Airplane Mode hasn’t been accidentally set to On.
– Router. Check your router settings to make sure your phone is trying to connect to the proper network. If it isn’t, switch to the proper network and try again. If you still can’t connect, make sure the password you’re using to access the Wi-Fi network is correct.
– Reboot. Sometimes devices just need a restart to self-correct small issues. Disconnect the power source to your router and leave it for 30 seconds before plugging it back in. If this doesn’t fix the problem, do the same with your phone by powering it down for 30 seconds, then restart it.
– Forget. Another way to reset your Wi-Fi connection is to go into the Settings app again and tapping on your Wi-Fi network. This will bring up a new window that will allow you to “Forget” your network, which will eliminate it from your list of options. Once it is gone, try reconnecting your network to see if that resolves the problem.
– Factory Settings. Completing a factory reset of your phone will eliminate any bugs that may have found their way into your phone. However, this will also wipe out all of your saved data (photos, files, phone directory, etc.), so you want to do a complete backup of your phone first.
– Get Help. If all else fails, seek professional help from us.
Cell Phone Zone will run a full diagnostic on your phone to see if there are any internal or electrical connection issues causing your connection problem. Once we have identified the cause, we can quickly fix this issue and get you reconnected to the world.